Complaint Cell & Customer Interest Protection Center (CIPC) - Bangladesh Krishi Bank

Complaint Cell & Customer Interest Protection Center (CIPC)

Complaint Cell & Customer Interest Protection Center (CIPC)
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CUSTOMER INTEREST PROTECTION CENTER (CIPC)

Bangladesh Bank has structured the “Guidelines for Customer Services and Complaint Management”. The BB Guidelines are formulated with some specific objectives like attaining and retaining customers’ satisfaction & interest protection, banks/financial institutions’ goodwill, reputation and above all financial stability. As per these Guidelines, BKB is committed to provide better customer service and to provide a formal framework of the complaint.

Besides, customer can report their dissatisfaction or opinion about the bank’s service as through the Central Grievance System (GRS) of the Government of the People’s Republic of Bangladesh.

Anti Corruption Commission’s HOTLINE No:106

To express dissatisfaction or opinion please check the below Online Platform.

GET IN TOUCH WITH US

    CONTACT DETAILS

    BKB Complaint Cell

    Mr. Shah Muhammad Mainul Hasan

    AGM (Department In Charge)
    Vigilance Squad  Department,
    Head Office,Bangladesh Krishi Bank,
    Krishi Bank Bhaban,
    83-85, Motijheel Commercial Area,
    Dhaka – 1000, Bangladesh
    Landline:  02-223380036(DGM),

    Mobile: 01748-718979

    E-mail: dgmvsd@krishibank.org.bd; administrator@krishibank.org.bd

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