CIPC/GRS

CUSTOMER INTEREST PROTECTION CENTER (CIPC)

Bangladesh Bank has structured the “Guidelines for Customer Services and Complaint Management”. The BB Guidelines are formulated with some specific objectives like attaining and retaining customers’ satisfaction & interest protection, banks/financial institutions’ goodwill, reputation and above all financial stability. As per these Guidelines, BKB is committed to provide better customer service and to provide a formal framework of the complaint.

Besides, customer can report their dissatisfaction or opinion about the bank’s service as through the Central Grievance System (GRS) of the Government of the People’s Republic of Bangladesh.

 

Anti Corruption Commission’s HOTLINE No:106

To express dissatisfaction or opinion please check the below Online Platform.

GET IN TOUCH WITH US

 

CONTACT DETAILS

  • Head Office
    Bangladesh Krishi Bank
    Krishi Bank Bhaban
    83-85 Motijheel Commercial Area
    Dhaka – 1000, Bangladesh
  • Hunting Number: (+88 02) 956 0021
  • FAX: (+88 02) 956 1211
  • cipc@krishibank.org.bd

 

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Bangladesh Krishi Bank
Bangladesh Krishi Bank (BKB) is a 100% government owned specialized Bank in Bangladesh.